About these terms
These terms apply to hosting and related services provided by PCS Host, an authorized HostGator reseller. Plan specifications and prices are shown on each plan page in US dollars. Our team confirms your domain, billing and setup requirements before your service is activated.
Acceptable use
Use your hosting account and domain lawfully. Do not send unsolicited bulk email (spam), publish or distribute phishing content or malware, or allow others to do so through your account. Where an account is used this way, we may restrict email sending until the cause has been resolved.
Email reputation policy
If your domain is flagged for spam, or is used in a phishing campaign, its DMARC sender-reputation rating can drop. Receiving providers outside our local hosting network may then reject your email or send it to spam.
- First time: free. We help secure your domain and hosting account and clean up the cause at no cost.
- Restoring email sending. Once the problem is resolved, your domain can send email outside our local hosting again. The international reputation record takes up to 10 days to update.
- If it happens again: $200. A $200 fee is charged to the domain owner. The same up-to-10-day period applies for the international record to update.
Reputation records are maintained by third-party providers, so the update period is outside our direct control.
Your responsibilities
Keep your passwords secure and unique, keep your website software up to date, and keep your registered contact email current. Never share passwords by email. Tell us promptly if you notice unusual mail activity.
Questions
For sales and billing questions, contact sales@pcs-host.net. For technical help, contact info@pcs-host.net or visit our support center. See also our privacy information.